Frequently Asked Questions
Frequently Asked Questions (FAQ) – Folder Auto Parts Limited
Quality is Our Commitment
📌 Introduction
If you are looking for reliable automobile filters in Bangladesh, you deserve clear answers before making a purchase. This Frequently Asked Questions (FAQ) page is designed to help customers understand Folder Auto Parts Limited, our premium filter products, shipping methods, refund and return policy, warranty terms, privacy practices, and export policy.
At Folder Auto Parts Limited, “Quality is our commitment”, and transparency is part of that promise.
🏭 About Folder Auto Parts Limited
Folder Auto Parts Limited is a leading automobile filter manufacturing company in Bangladesh, producing OEM-standard premium filters for local and international markets.
🔧 Our Product Range
We manufacture and supply:
Our filters are compatible with:
- Passenger cars
- Buses & trucks
- Heavy-duty vehicles
- Generators
- Construction & industrial machinery
All products are developed according to international OEM numbers, covering both Asian and European vehicle brands.
✅ Product Advantages of Folder Auto Filters
Our filters are engineered for maximum protection, efficiency, and durability.
🔍 Key Benefits:
- Advanced filtration technology for superior contaminant removal
- High dirt-holding capacity for longer service intervals
- Manufactured using premium-grade materials
- Triple-layer filter media ensures up to 99% filtration efficiency
- Rigorously tested for efficiency, capacity, and burst strength
- Sure Grip design for easy installation and removal
- Long operational life—up to 20,000 km engine protection
- High airflow rate improves engine performance
- Verified & patented designs with excellent mechanical stability
- Maintains optimal fuel–air ratio
- Wide coverage for Asian & European domestic vehicles
📊 Comparison Snapshot
| Feature | Folder Auto Filters | Generic Filters |
|---|---|---|
| Filtration Efficiency | Up to 99% | 85–90% |
| Material Quality | Premium OEM Grade | Standard |
| Service Life | Up to 20,000 km | 8,000–10,000 km |
| Vehicle Coverage | Asian & European | Limited |
🌍 Export Policy – Folder Auto Parts Limited
Folder Auto Parts Limited is equipped to supply OEM-standard automobile filters to international markets. In addition to serving customers across Bangladesh, we actively support exports to South Asian countries and other global destinations.
We ensure consistent quality, secure packaging, and export-compliant documentation for all international shipments, maintaining our promise that “Quality is our commitment.”
🚢 International Shipping & Incoterms
To support different buyer needs, Folder Auto Parts Limited provides flexible international shipping options in accordance with globally recognized Incoterms®. These terms clearly define responsibilities related to transportation, insurance, and customs procedures.
🔹 EXW (Ex Works)
Under EXW terms, products are made available at our factory or warehouse in Bangladesh. From that point, the buyer manages all logistics, including transportation, export customs clearance, and international shipping. This option is ideal for buyers who work with their own freight forwarders or logistics partners.
🔹 FOB (Free On Board)
With FOB shipping, Folder Auto Parts Limited delivers goods to the designated port in Bangladesh and completes export clearance. Responsibility is transferred to the buyer once the shipment is loaded onto the vessel, making this a widely preferred option for South Asian and regional export buyers.
🔹 CIF (Cost, Insurance & Freight)
For CIF shipments, we arrange sea freight and cargo insurance up to the buyer’s destination port. After arrival, the buyer handles import customs clearance and inland transportation. This Incoterm is best suited for customers seeking a convenient and hassle-free international shipping solution.
📌 The applicable Incoterm is confirmed during order finalization, taking into account buyer preference, shipment volume, and destination country regulations.
📦 Export Packaging & Quality Assurance
To ensure safe delivery of all international orders, Folder Auto Parts Limited uses export-grade packaging materials. Additionally, our packaging is designed to maintain product integrity during long-distance transportation and protect filters from moisture, dust, or physical damage.
✔ Moisture-resistant and damage-protected cartons to safeguard your products
✔ Palletized and container-ready packaging for secure bulk shipments
✔ OEM labeling and customized branding, available upon request
✔ Batch tracking for quality control, ensuring every order meets our strict standards
Moreover, we continuously improve our export packaging to meet the requirements of South Asian and international buyers.
📄 Export Documentation Support
In addition to reliable packaging, we provide comprehensive export documentation to facilitate smooth customs clearance. These documents include:
- Commercial Invoice – detailing product description, quantity, and value
- Packing List – for accurate shipment verification
- Certificate of Origin – available if required by the importing country
- HS Code classification – ensuring correct customs categorization
- Export customs clearance support – guiding you through regulatory procedures
Furthermore, we can arrange additional documents based on destination country regulations. This ensures hassle-free delivery and compliance with international trade requirements.
🌏 Export Markets We Serve
We primarily support exports to:
- South Asian countries
- Regional aftermarket distributors
- International wholesalers and OEM partners
For new markets, our team works closely with buyers to ensure compliance with local import requirements.
📞 Export Order & Inquiry Support
For export pricing, MOQ, shipping terms, or partnership opportunities, please contact:
Folder Auto Parts Limited
📍 283, Noyapara, Bhabanipur-1740, Gazipur Sadar, Gazipur, Bangladesh
📞 Hotline: 01940-300999 | 01719-438046
🌐 www.folderauto.com
Our export team will assist you with product selection, pricing, logistics, and documentation.
✅ Why Choose Folder Auto Parts for Export?
- OEM-standard automobile filters
- Competitive export pricing
- Flexible Incoterms (EXW, FOB, CIF)
- Reliable production capacity
- Strong quality assurance system
🚛 Your trusted partner for automobile filter exports from Bangladesh.
🔄 Refund & Return Policy
We follow a customer-first return policy.
👉 Read full details here:
🔗 Refund & Return Policy: https://olive-crocodile-288459.hostingersite.com/refund_returns/
📌 Key Highlights:
- Returns accepted for manufacturing defects
- Products must be unused and in original packaging
- Refunds processed after inspection
🛡 Warranty Policy
Folder Auto Parts filters are manufactured under strict quality control.
✔ Warranty Coverage:
- Manufacturing defects only
- Does not cover misuse, incorrect installation, or normal wear
Warranty claims must be supported by:
- Purchase invoice
- Product batch details
📜 Terms & Conditions
Our terms ensure fair usage and transparency.
🔗 Terms & Conditions:
https://olive-crocodile-288459.hostingersite.com/terms-and-conditions-folder-auto-parts/
They include:
- Website usage rules
- Payment terms
- Liability limitations
🔐 Privacy Policy
Your data security matters to us.
🔗 Privacy Policy:
https://olive-crocodile-288459.hostingersite.com/privacy-policy/
We ensure:
- Secure handling of customer information
- No unauthorized data sharing
- Compliance with digital privacy standards
🏢 Company Contact Information
Folder Auto Parts Limited
📍 283, Noyapara, Bhabanipur-1740, Gazipur Sadar, Gazipur, Bangladesh
📞 Hotline:
- 01940-300999
- 01719-438046
🌐 Website: https://olive-crocodile-288459.hostingersite.com
🔗 Follow Us:
- Facebook: @Folder01719
- X (Twitter): https://x.com/FolderAuto
- Instagram: https://www.instagram.com/folderautoparts/
- YouTube: https://www.youtube.com/@folderautopartslimited7777/
❓ Frequently Asked Questions (FAQ)
Q1: Are Folder Auto filters OEM compatible?
✅ Yes, all Folder Auto filters are manufactured according to international OEM specifications and part numbers.
Q2: How often should I replace my engine air filter?
🔧 Typically every 15,000–20,000 km, depending on road conditions and driving environment.
Q3: Do you supply bulk orders?
📦 Yes, we supply bulk orders for dealers, distributors, workshops, and fleet operators.
Q4: Are your products suitable for heavy-duty vehicles?
🚛 Yes, our filters are designed for trucks, buses, generators, and construction equipment.
Q5: Do Folder Auto filters come with a warranty?
🛡 Yes, all filters are covered by a manufacturing defect warranty under normal usage conditions.
Q6: Do you ship products outside Bangladesh?
🌍 Yes, we support exports to South Asian countries and other international markets.
Q7: What Incoterms do you offer for export orders?
🚢 We offer EXW, FOB, and CIF, depending on buyer preference and shipment size.
Q8: How long does delivery take within Bangladesh?
⏱ Delivery usually takes 2–5 working days, depending on location and order volume.
Q9: Are your filters tested before delivery?
🧪 Yes, all products are rigorously tested for efficiency, capacity, airflow, and durability.
Q10: Can I match filters using OEM part numbers?
🔎 Absolutely. You can match our filters using international OEM numbers for accurate compatibility.
Q11: Do you offer customized branding for bulk buyers?
🏷 Yes, private labeling and customized packaging are available for bulk and export orders.
Q12: What materials are used in your filters?
⚙ Our filters are made from premium-grade components ensuring strength and long service life.
Q13: How can I place a bulk or export order?
📞 You can contact us directly via our hotline or website for pricing and order support.
Q14: Are your filters suitable for both Asian and European vehicles?
🚗 Yes, our product range covers both Asian and European domestic vehicle models.
Q15: Where is Folder Auto Parts Limited located?
📍 We are located in Gazipur, Bangladesh, with nationwide and export distribution capability.